Cancellation Policy 

Introduction

This cancellation policy outlines the terms and conditions for canceling orders placed on ONESELF. We strive to provide excellent customer service, and this policy is designed to ensure fairness for both our customers and business.

Order Cancellation

1. Before Shipment:

   • Customers may cancel their orders before the order has been shipped.
   • To cancel an order, please contact our customer support at oneself.web@gmail.com with your order number.
   • Once the cancellation request is confirmed, a full refund will be issued to the original payment method within [Number] business days.

2. After Shipment:

   • Once an order has shipped, it cannot be canceled.
   • If you wish to return the product, please refer to our Return Policy.

Exceptions

We reserve the right to cancel an order for any reason, including but not limited to:

• Product availability
• Errors in pricing or product information  
• Suspected fraudulent activity

In the event of an order cancellation by us, you will be notified and offered an alternative product or a full refund.

Contact Us

If you have any questions or concerns about our cancellation policy, please contact our customer support at oneself.web@gmail.com.

 

By placing an order with ONESELF, you agree to the terms and conditions of this cancellation policy.